Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced it has completed its acquisition of Fin, formerly Intercom, an industry-leading customer agent company. The close of the acquisition ...

Salesforce Listen Labs acquisition talks signal the CRM giant is chasing a 50 million-person qualitative interview panel as a ...

Salesforce closed its $3.6 billion acquisition of Fin on September 10, 2026, finishing the deal months ahead of the original Q4 FY2027 schedule. While the speed of the transaction – likely reflecting ...

Salesforce closes its $3.6bn Fin deal and has reportedly held talks to buy Listen Labs for $2bn. The catch: a 67x revenue ...

Salesforce signed a definitive agreement to acquire Fin, a customer agent vendor formerly known as Intercom, for approximately $3.6 billion. The deal comes only one month after Intercom adopted the ...

Salesforce Inc. (NYSE:CRM) continues to strengthen its enterprise artificial intelligence offering as it looks to make AI a larger part of its customer relationship management ecosystem. On September ...

Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across ...

The CRM giant is buying the company formerly known as Intercom to bolt fast-deploy customer-service agents onto Agentforce. It is choosing to buy the category-definer rather than out-build it. June 15 ...

The acquisition is one of Salesforce's largest AI-focused deals to date and shows CEO Marc Benioff's push to transform the software giant into what it describes as an "agentic" enterprise software ...

Salesforce Inc (NYSE:CRM, XETRA:FOO) said on Monday it has agreed to acquire Fin, formerly known as Intercom, in a deal valued at approximately $3.6 billion, as the enterprise software giant looks to ...