There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

An upgrade transformed the beleaguered virtual assistant into a modern chatbot. It’s imperfect but worth trying.

The next phase of consumer interaction with AI technology will move far beyond chatbots, according to a panel of AI experts speaking at CES on Monday ahead of its official Jan. 7 kickoff. AI agents, ...

Chatbots powered by artificial intelligence are emerging as meaningful tools in remote patient monitoring and chronic disease management, with the potential to improve diagnostic accuracy, support ...

Enterprise applications vendor Unit4 has long been an advocate of what it calls self-driving ERP. This week, it is taking a big step closer to realizing that vision with the roll-out of Ava, its ...

Sixto Porras, regional director of Focus on the Family, sat down with ChatGPT to test what artificial intelligence can and ...

The new rules reportedly aim to curb emotional dependence on AI chatbots as China grapples with a shrinking population and record-low birthrate.