How to Cloud Telephony It is clear the cloud is going to change things, with new models, new prices, and new capabilities. The cloud isn't for everyone. On the other hand, the PBX (though no one calls ...

I’ve recently been working with a client on the Gulf Coast – Hurricane Alley, as we like to call it – that is interested in replacing its traditional IP PBX system with a cloud-based telephony system.

Cloud-based tools have of late become the ubiquitous business aid and are among the top technology trends that have the potential to re-shape businesses. One of the significant riders on the cloud ...

IRVINE, CA--(Marketwired - July 22, 2014) - Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba - www.telecom.toshiba.com) today announced that its VIPedge® ...

Globally, market dynamics are evolving as telecom carriers reorient toward software-based offerings, while hyperscale cloud providers and specialized vendors compete to deliver advanced, ...

The marketplace around cloud telephony is becoming crowded as talk intensifies around disruption of hackneyed, expensive office telephone hardware. Every cloud seems to have gold, not silver, linings ...

Exotel, the company that works behind the scenes for companies like Uber, Flipkart, Ola, Quikr, Practo, and Nearbuy, has now come of age in its cloud telephony business. Essentially, cloud telephony ...

Enterprises in the financial services industry are increasingly reliant on superior service to differentiate. Consumers expect to be served quickly and effectively when they call customer support. If ...

One of the most important things these days while managing small businesses and startups is to totally get rid of the hassles that come along with telephony. Being able to manage customers on inbound ...

The Indian healthcare industry is growing annually at 16.5% and is poised to touch $280 billion next year. It serves hundreds of millions every year, making it one of the largest in the world. Over ...