Behind every emergency call, dispatch order, or crisis response are skilled communications personnel whose work often goes unseen but is absolutely crucial. These individuals bridge the gap between ...

When law firms or legal departments face crises, whether that be a data breach exposing client information, allegations of professional misconduct, a high-profile case gone awry or something truly ...

Should IT and Security Teams Play a Role in Crisis Communications? Your email has been sent Australian IT and security teams should play key roles in communications during outages and cyber attacks; ...

Stefan Pollack is president of The Pollack Group and an adjunct professor at the USC Annenberg School for Communication and Journalism. For most of my career, communications revolved around three ...