Conflict is a fact of life and occurs for a variety of reasons, such as differing perspectives, priorities or solutions to a problem. Many believe that "misunderstanding is the cause of 90% of all ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Conflict resolution has been on the organizational agenda ...

As vice president and national ombudsman for McDonald’s USA, Ron Hawkins’ job is to resolve issues with franchisees and employees before they blow up into conflicts that draw in senior leadership or ...

Workplace conflict has been a common issue throughout my 18-plus-year career in the tech industry. What's changed over those years is how I deal with it. Early in my career, I allowed conflict to ...

I don’t recall the exact year, but in the early 1990s, when violent activity in our young people was just beginning to be an issue, I did two things: ...

Conflict in marriage is often treated like a problem to solve or, worse, a landmine to avoid. Many couples believe that a “healthy” relationship means steering clear of arguments or resolving them ...