Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in ...

DALY CITY, CALIF. — Genesys (www.genesys.com), a leading provider of customer experience and contact center solutions, today announced that it has acquired Ventriloquist Voice Solutions International ...

SAN FRANCISCO, April 9, 2019 /PRNewswire/ -- Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, is extending its integration with Google Cloud ...

Today’s announcement describes how mobile customer care best practices can be delivered today using existing Genesys G8 solutions. Today at its annual G-Force Melbourne event, Genesys outlined what it ...

Customer experience and contact center solution provider Genesys has formed a strategic alliance with Zendesk, a company that delivers cloud-based customer service solutions. Once Genesys' cloud ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, today announced it has entered into an agreement to acquire Radarr Technologies, a leading ...

SAN FRANCISCO and BIRMINGHAM, United Kingdom, Feb. 27, 2017 /PRNewswire/ -- Genesys® (www.genesys.com), the global leader in omnichannel customer experience and contact center solutions, has completed ...

DALY CITY, Calif.--(BUSINESS WIRE)--Genesys (www.genesys.com), a leading provider of customer experience and contact center solutions, today announced the acquisition of Singapore-based CanaPlus ...

Genesys, a provider of customer experience and contact centre solutions, has announced that it has acquired OVM Solutions. According to Genesys, the investment brings added expertise and scale to the ...

If global contact centre platform provider Genesys had one key take-away message for the approximately 300 delegates to its APAC Partners Summit in Phuket this week, it was that significant numbers of ...