IP telephony began humbly as a novelty application that allowed online users to converse over the Internet. Today, it has finally matured enough in both feature sets and network availability that it ...

As organizations strategize for infrastructure consolidation, IP telephony discussions are compulsory. Guidelines for a decision in favor of IP telephony must include infrastructure readiness, ...

Freedom of choice is a fine principle for the betterment of many things, like your call center. If you want to migrate to voice over IP, you should be able to choose the phones and PBX or IP/PBX you ...

The Avaya IP-PBX system is a highly scalable solution designed for midsize companies looking to grow and those not intimidated by the cost or complexity. The Avaya IP PBX solution has an abundance of ...

Buying and maintaining traditional analog PBX (private branch exchange) solutions has always cost far too much for most small and midsize businesses. The hard-wired nature of analog systems makes them ...

Our U.K.-based sister site Silicon.com offers a couple of conflicting views today on how fast IP PBXs will have major impact in Western European markets. If you are not logging on from Western Europe, ...

If you've been hesitant to take the plunge into digital telephony systems for fear of the complexity and risk, there's a solution that can help to reduce both while providing your business with a ...

Launch of Q.SIG inter-working support in Cisco CallManager 4.1 offers enhanced voice security Dubai, UAE, January 11th, 2005 -- Cisco Systems today announced new security features for its IP ...

Fujitsu announced the immediate release of Enterprise Telephony System LEGEND-V, the company's new IP-PBX product for building IP-based enterprise telephony systems. The new product includes ...

In Shaw's old Centrex environment, there were a slew of connection complications that inhibited communication, including: 1. Blocked calls into student dorms and administrative departments due to ...