Seth Godin reminds us that real community is built by starting small, growing strategically, and fueling it with a shared ...

Steve Payne, Vice Chair of Consulting for Ernst & Young Americas said, “Empathy is not only a “nice to have”, but the glue ...

For years, philosophers and psychologists have debated whether empathy helps or hinders the ways people decide how to help others. Critics of empathy argue that it makes people care too narrowly – ...

Empathy used to give brands an edge, but today it can expose weakness. In the era of social media and political flare-ups, companies often respond with a familiar playbook: carefully worded statements ...