Our industry stands at a critical crossroads in the rapidly evolving mortgage technology landscape. For decades, customer service teams have been relegated to roles as reactive problem solvers and ...

I’d be willing to bet that you’ve recently visited a fast-food drive-thru. This seems like a reasonably prudent bet because the latest statistics show that 37% of American adults eat fast food from a ...

NEW YORK (AP) — Ever get your McDonald’s order mixed up at an AI-powered drive-thru? The experiment behind the fast food giant’s current automated order taker will soon be coming to a close.

Ever get your McDonald's order mixed up at an AI-powered drive-thru? The experiment behind the fast food giant's current automated order taker will soon be coming to a close. McDonald's confirmed ...

Happens every time. All it takes is for a booming new home sales cycle to signal it’s going to head for a fall. Then, like that, the new homebuilding business’ sales associates start hearing ...

In a nutshell: Your next interaction at the drive-thru could be with an AI chatbot instead of a human order-taker, and you might not even know it. Fast-food giant Wendy's has partnered with Google to ...

Hi Auto, the leading AI Order Taker for QSRs, trained specifically for drive-thrus, announced today that the company’s Voice AI has achieved another industry-first milestone: completing 100 million ...

With AI Order Taking solutions rapidly gaining traction across quick-service restaurant (QSR) drive-thrus, Hi Auto today announced the release of its new Buyer’s Guide for QSRs. This practical ...

New York – Ever get your McDonald's order mixed up at an AI-powered drive-thru? The experiment behind the fast food giant's current automated order taker will soon be coming to a close. McDonald's ...