There are still IT staff members who need to learn about VoIP and the impairments that interfere with voice quality. If you are a telecom person, some of the causes of voice quality issues may be new ...

A look at the VoIP industry’s most pressing issues, including SIP interoperability, TDM-to-SIP transition services and VoIP security issues. VoIP services are rapidly becoming the bread and butter of ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. As Internet ...

A lawsuit filed by the Texas attorney general against Vonage — which claims the company misled VoIP (voice over Internet protocol) customers about 911 emergency service — brings up one of the problems ...

I've been reading a new article called The Growing Pains of VoIP: Managing Customer Care. It's in this month's edition of Billing World and OSS Today magazine. When it comes to customer service, some ...

Codima Technologies’ AutoVoIP accurately provided analysis and troubleshooting assistance for most of the 24 network problems and impairments we induced, with the exception of a few tests that ...

Skype is still trying to restore service to millions of customers almost 24 hours after users began having problems logging in to the VOIP service Skype is still trying to restore service to millions ...

The Australian Communications Industry Forum (ACIF) has identified several key VoIP issues following its second annual VoIP Forum held in Sydney yesterday. The forum identified the most pressing ...

Compared to the needs of modern applications, VoIP bandwidth requirements are modest. Learn why internet stability has more of an impact. VoIP stands for Voice over ...

When trying to trunk different vendors' IP-PBXs via SIP trunks, there's a long list of tests you may need to run and issues to consider. Enterprise VoIP peering is attractive. The incompatibility of ...

As Internet phone service heads toward the mainstream, the industry still has quality issues it needs to address, say experts. Momentum is building for services that let consumers make phone calls ...