Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, ...

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.

The U.S. Justice Department has filed a lawsuit accusing Walgreens of filling millions of prescriptions for Americans over ...

Walgreens will close five Chicago stores next month, part of the Deerfield-based pharmacy chain’s plan to shutter 1,200 ...

Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...

"When you lock things up … you don't sell as many of them," Tim Wentworth said during the company's latest earnings call.

Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...

The CEO of Walgreens admits that locking up products to deter theft is irritating paying customers and is hurting sales. The ...