The airlines unsurprisingly did very well, but the results and more importantly, forward-looking guidance, show that we may have finally seen a structural shift. Airfares are up, and I don’t imagine ...

Today I want to talk about Pan Am, but more specifically, Pan Am’s famed Internal German Service (IGS). Why am I writing about this? Well, I was busy playing around looking at the data when I came ...

What I do care about is that this effort is coming from somewhere — the union isn’t making this issue up. Delta does have an operational problem. So today I’ll focus on what has been going on. In a ...

Recently, the company held its annual media day, and I was there to see what’s new. The answer? Surprisingly little. When airlines put on media days, they are always focused on making sure there’s ...

The longer an airline can justify a long-haul route during the year, the more airplanes it can justify buying. I chatted with Leslie Josephs about it. This week Brian and I answered one of YOUR ...

To celebrate Hawaiian’s official entry into oneworld, the airline decided to have a media event in Honolulu to unveil its new oneworld-liveried airplane, showcase some food, and set up some interviews ...

Welcome to “Distribution Week” here on The Cranky Flier. Today I’m looking at a brief history of how airlines sell their tickets, aka distribution. Tomorrow I’ll look at how the airlines want to sell ...

It’s been truly enjoyable watching United’s rise from the extended depths of merger hell, and the airline’s recent roll-out of ConnectionSaver — though relatively minor in its impact — stands out as a ...