Escaping time itself, as much as escaping Paris, that's the promise of the Accor group's newest hotel, the Domaine de la ...
Pullman Paris Tour Eiffel sold for €400M to Batipart Europe, 435 rooms, 50% with Eiffel Tower views, and the room Korean ...
Vito Luprano, ex-producteur exécutif de Céline Dion, raconte 22 ans aux côtés de Céline et René Angélil dans son livre « It's ...
Mais un bot livré n'est jamais un bot fini, et c'est précisément là que la plupart des intégrateurs s'arrêtent. La Bot ...
Opportunity dévoile OPPY, sa plateforme omnicanale réunissant AllMySMS et OMNI, présentée au Salon Tech for Retail 2026.
Alors que le marché du BPO francophone est plutôt tristounet, comme le dernier baromètre E/Y l'a indiqué, il reste des ...
En Roumanie, à Bucarest, un éditeur de logiciel pour les call-centers parvient à gagner des compétitions face à Genesys, le ...
At the customer service department — which handles thousands of tickets per year and employs twenty people — requests must be tracked promptly, with a global overview. Ino CX was chosen for this ...
Foundever, world No. 3 in call centers industry, seemingly runs out of cash, according to S&P Global
In Canada’s New Brunswick province, the BPO specialist was scheduled to replace the current provider, Maple, on April 1 for the eVisitNB virtual healthcare program. The transition has been postponed ...
An exclusive interview with Laurent Uberti, CEO and co-founder of Foundever, who gives us the lowdown on the BPO purchases made by his competitors (Teleperformance, Concentrix, Majorel, Webhelp), the ...
Daniel Julien, the founder of Teleperformance, has realised one of his dreams: Teleperformance joined the CAC 40 on 20 June 2020. The company will leave the index on 22 September and be replaced by ...
Olivier Camino and Laurent Uberti, respectively COO and CEO of Foundever (formerly Acticall), are leaving Foundever. Creadev takes the wheel, backed by new shareholders. Of the original trio who first ...
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