I’ve been in restaurants since 1989. In that time I’ve learned that the businesses that struggle aren’t usually the ones with ...

AllianceHCM, one of the nation’s leading privately held providers of payroll and human capital management (HCM) solutions, ...

Guest360 recognizes guests from their first transaction, unifies activity across channels, and turns that understanding directly into audiences, campaigns, and measurable revenue. Guest360 builds on ...

The point isn’t necessarily to get rid of third-party marketplaces. Instead, restaurants are seeking a more healthy balance between marketplace exposure and owned digital channels. By Katherine Roy, ...

Dairy Queen is taking the next step in one of the restaurant industry’s most closely watched technology experiments: letting AI take the order. This week, the company announced it’s expanding its ...

Restaurant operators are entering another year defined by high costs, unpredictable traffic, labor pressure and value-sensitive guests. Technology decisions are increasingly being judged by whether ...

For years, restaurant loyalty programs were largely transactional. Guests earned points, accumulated rewards and redeemed offers. While those programs helped drive repeat visits, they often provided ...

Square has announced the global launch of Square Restaurant Inventory by MarketMan, an integration offering AI-driven ingredient and recipe management directly within the Square platform. By unifying ...

Momos, a customer engagement platform designed for businesses with multiple locations, has secured $10 million in Series A funding to fuel its global expansion. The round was led by 645 Ventures, with ...

Outdoor dining has evolved from a seasonal amenity into a strategic business asset. Restaurants, hotels, resorts and entertainment venues have invested heavily in patios, rooftop lounges, poolside ...