Salesforce Devops by Vernon KeenanOpinion

Rohan Kumar’s Enterprise Harness Just Became a Product

Salesforce names the Trusted Enterprise AI Harness: six capabilities, an AI Control Plane, a February 2027 window, no price, ...
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The AI Paywall Is Breaking: Salesforce’s SMB move reveals a shift toward intelligence as a baseline capability

Eighteen months ago, I wrote that Salesforce had made a fundamental mistake with its AI strategy. The issue was never the models or the long-term vision. It was the way the company chose to introduce ...
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AgentExchange: Salesforce’s Bet That Trust Can Scale With Agentic Speed

The 20-year-old AppExchange gets its biggest overhaul yet, consolidating more than 13,000 apps, agents, and integrations under one roof — with a $50M fund to keep the partner pipeline flowing.
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Gartner Crowns Salesforce Data 360 as CDP Leader — But the Real Story Is the Category Shift

Gartner has released its 2026 Magic Quadrant™ for Customer Data Platforms, and Salesforce is the definitive Leader — positioned furthest right on both Completeness of Vision and Ability to Execute.
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TDX 2026 Reporter’s Notebook: Salesforce Goes Headless — And Widens the Builder Gap

Salesforce Headless 360 is a play for the Claude-pilled generation. But the Trailblazers who built the ecosystem still aren’t invited to this party. SAN FRANCISCO —Salesforce just dropped seven ...
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The White-Collar Recession of 2025: AI and the Great Professional Displacement

For years, economists, business leaders, and technologists debated whether artificial intelligence would augment human labor or outright replace it. Now, in 2025, the debate is over. A new economic ...
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Salesforce Shifts to Agentforce Flex Credits: Addressing Adoption Barriers, But Challenges Remain

After months of pushback and budget blowouts, Salesforce is finally rewriting the rules of engagement for Agentforce. Salesforce has introduced a significant overhaul to its Agentforce pricing ...
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Salesforce Promotes AI-Powered Insights in 6th State of Sales Report

In a year marked by rapid advancements in artificial intelligence, Salesforce has released its sixth State of Sales report, shedding light on how sales teams worldwide are harnessing the power of AI ...
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Agentforce Help Agent: Strong on Setup, Better on Pricing, Still Vague on Fin

Salesforce today launched Agentforce Help Agent, a prepackaged, autonomous service agent that the company says deploys in minutes across voice, web, portal, and messaging. And it only bills when it ...
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Salesforce Makes Agent Observability GA, Extending the Agentic SDLC

Salesforce today released Agentforce Observability into general availability. The update brings two major capabilities, Agent Analytics and Agent Optimization, directly into Agentforce Studio, with ...
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Cirra AI Change Agent: AI-Driven Salesforce Configuration at Scale

Salesforce administrators and RevOps teams are under constant pressure to implement changes quickly while maintaining accuracy and compliance. Cirra AI Change Agent introduces an agent-driven approach ...
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AI Agents Take Center Stage: Workday, ServiceNow, and SAP Challenge Agentforce

December 2024 witnessed a landmark moment in enterprise AI: the announcement of Salesforce Agentforce 2.0. Amid a flurry of AI agent launches from Workday, ServiceNow, and SAP, Salesforce took center ...