The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone ...

In today's world of video conferencing, cloud storage, and digital workspaces, it's easy to forget that remote work didn't ...

April 17: Federal judge limits DOGE's access to SSA data ...

The Pentagon set up a system in Defense Secretary Pete Hegseth's office that enabled him to check messages on the encrypted ...

Preparing for future battle, assessing readiness for unknown situations, and driving capability investments that protect the ...

Hackers grabbed personal information of 5.6 million patients in the March 8 cyberattack, according to Yale New Haven Health.

Defense Secretary Pete Hegseth reportedly directed a desktop computer in his Pentagon office be installed with the messaging ...

The move was intended to circumvent a lack of cellphone service in much of the Pentagon and enable easier communication ...

If you want to meet with a Social Security staff member in person, you’ll have to schedule an appointment. Walk-in visits are ...

That’s the new normal at the Social Security Administration (SSA) as a Trump administration “efficiency” overhaul, ...

When President Donald Trump took office, he created the DOGE, led by Elon Musk. Throughout his campaign, Trump repeatedly ...

Houston-area Social Security offices are seeing waits of four hours since March, when calls to Social Security offices spiked ...