Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, ...

Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...

The CEO of Walgreens admits that locking up products to deter theft is irritating paying customers and is hurting sales. The ...

Walgreens will close five Chicago stores next month, part of the Deerfield-based pharmacy chain’s plan to shutter 1,200 ...

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

Many consumers are using the news as an opportunity to air out their grievances about their Walgreens shopping experiences.

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.

The closure of Walgreens branches is part of a strategic plan aimed at reducing the pharmaceutical company's costs ...

"When you lock things up … you don't sell as many of them," Tim Wentworth said during the company's latest earnings call.

Locking up store merchandise can deter shoplifters and paying customers alike, according to Walgreens ... Keeping retail products under lock and key is a maneuver designed to thwart rising ...