Even the most effective leaders sometimes cannot see the dynamics working against them. Many of those dynamics are cultural, shaping how people interpret behavior, communicate disagreement, and decide ...

#Pressure, in my personal view, is neither purely a burden nor purely an opportunity — it is a signal. It is often a reflection of expectation, responsibility, and potential. In many cases, pressure ...

Does it feel like we have lost the momentum on climate leadership and action? At a time when extreme weather is increasing and global records are being eclipsed yet again, how could this be so? The ...

Artificial Intelligence is transforming public administration. But can it also transform the way we prepare public servants? Albania's experience suggests that while AI offers powerful new ...

Hospital administrators are increasingly asked to approve the deployment of artificial intelligence tools, including large language models (LLMs), in high-risk clinical workflows where errors can ...

As a neurodiverse person myself, I know first-hand how valuable reasonable adjustments can be. Having the right support in place can make a huge difference to both confidence and performance. It ...

Every year, thousands of young people exit formal education only to find themselves stuck in the "NEET" (Not in Education, Employment, or Training) cycle. While this transition is challenging for ...

The United Arab Emirates (UAE) is at a pivotal moment in its development. From Vision 2021 and the National Artificial Intelligence Strategy to the UAE Centennial 2071 agenda and the commitment to ...

As organizations increasingly use AI, the real challenge is knowing when its answers can be trusted. The tweedledumming technique uses two AI systems to check each ...

This case study was created as part of a series for Apolitical‘s 50 States, 50 Breakthroughs, created in collaboration with the National Academy of Public Administration and Humans of Public Service.

London was boiling. Not metaphorically, but literally. It was a very hot day in the city in June, in what was already the hottest month on record and what is expected to be the hottest year on record.

Governments are putting artificial intelligence (AI) into public services, in citizen-facing platforms, administrative processing and decision support. As they do, recognised concerns follow about ...