Could artificial intelligence help small business owners gain the insights they need to operate more efficiently and grow? In ...

A chatbot might be able to write emails that sound human, but can the technology respond to staff questions just like the ...

Interested in improving your business? Learn about fresh research and ideas from Harvard Business School faculty.

Layoffs have been on the rise in some US industries as tech and professional services companies grapple with slowing demand and mixed economic signals. Sandra Sucher, Frances Frei, and Maria Roche ...