Indian information technology solutions provider Mphasis has opened a new Centre of Excellence for Financial Services in ...

The countdown to automation is no longer abstract—it’s already underway for many white-collar professionals in the United States.

Higher education in Latin America continues to suffer from limited financial resources and a shortage of qualified faculty, with only one institution from the region securing a spot in the latest QS’ ...

Chile, Uruguay, Costa Rica, Argentina, and El Salvador have been identified as the safest countries in Latin America for expatriates, digital nomads and retirees. The study, conducted by Argentina ...

Madrid-based marketing and communications firm Llorente y Cuenca has acquired a 60% stake in Brazilian customer service and communications provider Digital Solvers, marking a significant expansion in ...

Companies in Mexico’s service sector are urging the federal government to reconsider its proposal to reduce the standard work week from 48 to 40 hours, warning that the move could cause significant ...

When ChatGPT burst onto the scene in 2022, alarm bells rang across the BPO industry. Millions feared job losses to automation — but most believed only low-skill, repetitive roles were at risk. Today, ...

China is pumping billions into the Caribbean — building roads, wiring digital networks, providing surveillance equipment and deepening ties with governments from Guyana to Grenada. At first glance, ...

French tech and outsourcing major Capgemini has announced the acquisition of Mumbai-based BPO firm WNS in an all-cash deal ...

SGF Global is strengthening its footprint in Argentina, aiming to tap into the country's highly regarded technology talent ...