To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

Plan7Architect reports strong global growth while expanding its development team, customer support, training resources ...

FanDuel, a sports betting app, is being sued for allegedly using VIP perks to deepen customers’ gambling addictions. According to The Philadelphia Inquirer, Phillies star and two-time MLB MVP Bryce ...

A video shared on X by @Clip_Master__ shows a heated confrontation between a Planet Fitness employee and a customer. The clip has drawn sharp disagreement in the comments over who was at fault.

Ice Spice was slapped in the face by a customer at a McDonald’s restaurant in Los Angeles. As seen in video footage obtained by TMZ, a woman jogged up to the table where the rapper and her friend were ...

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...

Howdy will now be available as a subscription on Prime Video in the U.S., bringing its library of affordable, uninterrupted entertainment to customers beyond the Roku platform for the first time “Our ...

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

Opinions expressed by Digital Journal contributors are their own. Video has become one of the dominant formats of the digital age. From marketing and education to customer support and internal ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

CINCINNATI--(BUSINESS WIRE)--Fifth Third (Nasdaq: FITB) today received a 5-star rating in USA Today’s inaugural America’s Best Customer Service for Financial Services study, which recognizes the ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...