Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide ...

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

Warren’s office found some callers wait at least three hours to speak to a representative, if they speak to one at all.

S enator Elizabeth Warren, a Massachusetts Democrat, called for the Social Security Administration (SSA) to provide more accurate and detailed information about the agency's phone call wait times on ...

"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...

The Social Security Administration quietly corrected a blog post that had asserted that the recent federal budget bill ...

Social Security Commissioner Frank Bisignano will huddle with Sen. Elizabeth Warren (D-Mass.) in Washington on Wednesday amid ...

U.S. Senators Elizabeth Warren and Ron Wyden have expressed concerns regarding the Social Security Administration's (SSA) staffing practices in a letter to Commissioner Frank Bisignano. They ...

U.S. Senators Ron Wyden and Elizabeth Warren are pressing Social Security Commissioner Frank Bisignano regarding reports of the agency reallocating field office staff to address long phone wait ...

A change to Social Security was supposed to go into effect September 30, but the Administration backed down over objections.

The residential lending industry touches all facets of life, and the best LOs are not focused strictly about mortgages. I ...

The Social Security Administration is backing off a plan that would have eliminated paper checks for benefit payments. The agency had previously announced it would discontinue paper checks starting ...