Starbucks' new chief executive announced a series of changes this week aimed at drawing back customers as the company ...

One of the most recent—and notable—changes is that the company intends to bring back a “human touch” by writing customer ...

The vibes are off at Starbucks.  Baristas are overworked as they try to churn out a constant stream of complicated ...

Chipotle just released its first quarterly report since CEO Brian Niccol left the company ... also the company's slowest ...

The new Starbucks chairman and CEO Brian Niccol hopes a shot of nostalgia and a sharpie will help the coffee giant break out ...

To make things easier for customers and employees, the company will add “commonsense guardrails” to customizations on its ...

Starbucks is discontinuing its Oleato olive-oil infused beverages at most locations, part of an effort to streamline the chain’s menu.

If you have three of your friends in a room, chances are they all drink a different type of milk in their coffee. I’m an almond girly, for instance, but my BFF swears by oat milk. That means both of ...

Brian Niccol wants customers to get their orders in four minutes or less as he tries to reinvigorate the company's sagging sales.

Starbucks CEO Brian Niccol has laid out a bold turnaround plan for the coffee chain, with plans to tighten up service and ...

On Starbucks' fourth-quarter earnings call, newly installed CEO Brian Niccol told investors he needed to spend more time in ...

Starbucks discontinued the practice of handwriting orders and names on cups in 2020, during the height of the pandemic.